Privacy policy

This Privacy Policy describes how VivoClean (operated by AVAHUB OÜ) collects, uses, and protects personal data when you use our website, request cleaning services, or purchase products.

1. Data controller

The data controller is AVAHUB OÜ, registered in Estonia. Official address and registry code appear in the company details block on this page.

2. Data we may collect

• Contact and identity data: name, phone number, email address, property or service address you provide in forms.
• Service and order data: booking details, messages, purchase history when you use WooCommerce checkout.
• Technical data: IP address, browser type, cookies necessary for site operation and WooCommerce sessions.

3. Purposes and legal bases

We process data to respond to enquiries, perform contracts (cleaning services or product sales), comply with law, and improve our website. Where required, we rely on consent (e.g. marketing) which you may withdraw.

4. Retention

We keep data only as long as needed for the purposes above, including legal, tax, and accounting retention periods for invoices and transactions.

5. Sharing

We may use trusted processors (hosting, email delivery, payment providers when enabled). We do not sell your personal data.

6. Your rights (GDPR)

Depending on applicable law, you may have rights to access, rectify, erase, restrict, or object to processing, and data portability. Contact us to exercise your rights.

7. Contact for privacy

Privacy-related requests: info@vivoclean.eu